“I just wanted to send you a quick note to thank ARG for all the help during our bandwidth upgrade. While dealing with vendors like (carriers), it’s always nice to have ARG’s experience on our side.
While going from 2 T1s to a 10MB Ethernet connection might not seem like a big deal for some, for a company like ours that hosts it’s own web server and email server, and hosts regular webinars, that internet connection is crucial.
When first approached by other firms offering greater bandwidth, my main concern quickly became preserving our schema of 128 IP addresses, so I did not have to spend an entire weekend changing all of them with Network Solutions’ authoritative DNS, our internal DNS, and on our web servers. But ARG offered us the possibility of an upgrade with our current provider, thereby retaining our schema, and helped us throughout the hiccups that can happen during these kinds of transitions, including being onsite during the cutover to basically handle the new router configuration. I seriously doubt we would have upgraded otherwise because of all the hassles involved.
Lew Branning did a great job managing the vendor activity so I did not have to, and (ARG) provided the necessary know-how onsite during the cutover to make sure the transition was flawless. Just knowing Kristine was going to be onsite to help during the cutover was enough to quell any anxiety I might have had about that process. She provided similar help when we moved to this building almost 5 years ago, and having that skill set onsite is invaluable.
Quite simply, ARG has never let us down. If you are ever looking for a client that will provide good references to new prospects, please consider us.”