Megan Hightower manages and grows ARG’s relationships with government contractor, association, and nonprofit clients, serving as a trusted advisor focused on customer satisfaction and retention. Her team keeps a close eye on contract renewal dates, giving clients enough runway to renegotiate terms, capture savings, or evaluate alternatives before a deadline forces their hand. 

Megan brings 15 years of industry experience to ARG, including time with a UCaaS provider, an endpoint cybersecurity company, and a managed service provider — a background that made her transition into ARG’s world of providers and products a smooth one. Clients and colleagues know her for giving honest, direct feedback, even when it’s not the easiest thing to say.