Kara Sordi Semon leads ARG’s Enterprise Account Management team, making sure the technology ARG recommends delivers real business outcomes for clients — not just technical performance. She holds providers accountable, clears obstacles for her team, and works to give clients an experience that justifies their investment, across ARG’s full client base and every industry it serves. 

Under Kara’s leadership, ARG’s Enterprise Account Management team has become the strongest in company history. Working with Chief Experience Officer Heather Campbell, she built the Value Realization process, giving clients a structured path from technology adoption to measurable outcomes. Her background spans voice and data technologies, network, infrastructure, cloud, colocation, and technology expense management, developed over 28 years in the industry — 12 of them at ARG, and 22 combined with her earlier years at NetGain. 

Colleagues call Kara the “client whisperer” for her ability to de-escalate tense situations and find solutions others miss, always examining a decision from every angle: what the client needs, what’s operationally feasible, and what protects the relationship long-term. She was named to the Channel Dive 2025 Technology Advisor 101 and holds a B.A. from the University of Dayton. Outside of work, she’s usually walking her golden retriever, Moose, skiing, or traveling with her husband and two daughters.